Role Objective
The incumbent will perform settlement of transactions and Accounts. Primarily responsible for analyzing and validating information to provide support in settlement operations, as per the approved TMM procedures, and SLAs. The incumbent will prepare files against daily transactions settlement activity in relation to the transactions generated through various payment partners and ATM operations, adhering to their operating regulations, and keep up-to-date periodic and ad-hoc records of the TMM activities, as directed by the Senior TMM Officer.
Detailed Roles and Responsibilities
- Perform all operational activities as assigned by the Senior TMM Officer related to Settlement function, in compliance with local regulations, Doha Bank’s policies and approved Card Processing policies and procedures.
- Conduct settlement of transactions undertaken through various channels, NAPS channel for Qatar Central Bank, Visa / MasterCard, China Union Pay (CUP) / Kuwait Central Bank / UAE Central Bank, Apple Pay.
- Operate and process the transactions (including rejected transactions) using the Visa Edit Package (VEP) /MasterCard File Express (MFE) MasterCard Clearing Optimizer (MCO) applications
- Identify Acquirer and Issuer BIN’s and summary details, charges, reimbursements, Fees etc. using the incoming file, and post the same in the settlement voucher for preparation of the final settlement to be paid/received from the NOSTRO Account
- Prepare interbranch advice for passing necessary journal entries
- Prepare settlement files against E-remittance and refunds basis the reports downloaded from various in-house systems for settling the scheme accounts
- Process the debit card and credit card transactions in Bank’s SWITCH platform and identify errors/discrepancies. Liaison with the IT team to resolve errors/discrepancies identified
- Review the differences (transactions) highlighted by Reconciliation team and take necessary action for its resolution (For e.g. preparing transactions to be processed through bulk files)
- Perform manual verification in customer accounts for cases where the amount is required to be recovered from the customer, to identify available balance
- Trouble shooting of Edit Package, Pre-edit/MasterCard file express operating systems
- Prepare and implement UAT project plans with the scheduled time frame.
- Maintain filing of all supporting documents and correspondences related to the TMM settlement activities, including but not limited to storage of communications with VISA/MasterCard/CUP and settlement files
Educational Qualifications
- University graduate with a degree in Business or Banking or Finance or any other related discipline.
- Master’s degree in Management any other related discipline will be an added advantage.
Experience
- 05-08 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
- Experience in TMM operations in banking industry.
