Job roles & Responsibilities
IT Technical Analyst plays a crucial role in ensuring the smooth operation of an organization’s IT Service Desk.
• System Maintenance and Support: They are responsible for analyzing Service Desk operations and preparing various reports.
• Vendor Coordination: Collaborating with vendors to ensure proper integration of applications, troubleshooting problems, and maintaining system documentation
• User Training and Support: Providing advice and training to end-users.
Year of experience – 5+ years
Education Qualification – Diploma or bachelor’s degree