Overview of the role
The Fashion Conslutant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.
What you will do
Store Safety
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
Excellent Customer Service
- Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.
- Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting.
- Provides customers with current relevant information about the product.
- Sincerely thank all customers for shopping as they exit the store and invite them back.
Quality
- Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and attempt to add on to the sale.
Administrative
- Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.
Required Skills to be successful
- Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
- Sound in-depth knowledge of the market, brand positioning and trends.
- An understanding of the current economic situation impacts of potential threats and competitors.
Minimum Qualification and Knowledge
- High School Diploma or equivalent.
- Minimum 2 years of Retail Sales experience.
Job-Specific/Technical Skills required to complete the tasks
- Good verbal communication skills.
- Some heavy lifting.
- Ability to stand for a minimum of 8 hours.
- Strong Customer Service.
