Fashion Consultant – Russian Speaker

• You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Drive eNPS through people experience initiatives and culture.
• Ensure adherence to VM guidelines and Standard operating procedures. (SOPs)
• Ensure click and collect are conducted within SLAs. (Service-level agreement)
• Ensure customer data is properly captured in adherence to marketing team requirements.
• Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
• Support with in-store marketing events and activations.
• Keep abreast of all brand social media activities and campaigns.
• Drive sell-throughs within the store.
• Support in-store CX initiatives.
• Provide input to what’s working well/what’s not working well within the store.

What you’ll need to succeed  

• Russian Language is a must.
• Exceptional communication and interpersonal skills.
• Energetic, and enthusiastic personality with a proactive approach to sales.
• Passionate about fashion & styling.
• Aggressive in sales approach while maintaining a decent and professional demeanor.
• Ability to quickly adapt and learn about new products and industries.
• Provide expert styling advice is a plus.