Act as a first point of contact for all visitors, welcome them professionally and courteously, and look after them until they have been attended to, guaranteeing a smooth-running reception area.
Professionally administer all incoming and outgoing calls, providing callers with compound facilities information and ensuring calls are redirected accordingly.
Responsible for opening and closing the reception area (locking doors, closing blinds, turning off lights) and inspecting all clubhouse facilities daily, every morning.
Maintain a systematic arrangement in general customer service, booking, party reservations, tennis courts, squash, table tennis, billiards hall, and other facilities and amenities as applicable in the compound.
Comply with the reception and administration process as laid out in the standards of the compound’s rules and regulations.
Administer move-in and move-out procedures to ensure a smooth transition of new tenants and accommodate the interests of both the tenant and the company.
Coordinate with the leasing department on the leasing contracts (intention notice) and checks collected from the tenants.
QUALIFICATIONS
Male, not more than 35 years old.
Minimum 2 years of receptionist experience in a high-end residential property, luxury hotel, or fine dining restaurant.
Excellent phone etiquette.
Excellent English communication skills.
Should have a strong personality. Someone with a courageous attribute in the implementation of company policies and procedures.
Should be customer service-driven.
Able to work with minimum supervision.
Good use of MS Office (Word, Excel, Outlook, Access).
Able to multitask.
Possesses strong organizational skills.
Professional appearance.
Flexible and ready to work extra time when needed.
