Assisting customers with processing transactions, such as remittance, deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
Informing customers about the products and services.
Tracking, recording, reporting, and storing information related to transactions, supplies, and customers, ensuring all information is accurate and complete.
Maintaining and balancing cash drawers and reconciling discrepancies.
Packaging cash and rolling coins to be stored in drawers or the vault.
Keeping a clean, organized work area and a professional appearance.
Handling currency, transactions, and confidential information in a responsible manner.
Using software to track information and generate reports.
Following all financial and security regulations and procedures.
Skills
Bachelor’s degree in a relevant field may be preferred.
Cash handling experience and raining may be required.
Ability to pass a background check.
Exceptional time management, communication, and customer service skills.
Basic math and computer skills.
High level of accountability, efficiency, and accuracy.
