Sales Executive – Fleet

Overview of the role

The primary focus of this role is to achieve sales targets, adding new customers, and retaining existing ones while ensuring a high level of customer satisfaction for fleet vehicles. This role requires proactive engagement with B2B clients, strong relationship-building skills, and a thorough understanding of the automotive market.

What you will do

• Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets for fleet vehicles.
• Monitor and analyze sales performance and create reports.
• Identify and pursue new business opportunities to increase sales volume.
• Ensure that company procedures are adhered in terms of handling cash and credit customers.
• Identify and target potential B2B customers for fleet sales.
• Build and maintain strong relationships with existing customers to ensure repeat business.
• Conduct regular follow-ups and meetings with clients to understand their needs and offer suitable solutions.
• Develop and maintain a customer database to track interactions and sales activities.
• Ensure a high level of customer satisfaction by addressing client queries and resolving issues promptly.
• Provide accurate and timely information regarding product features, pricing, and availability.
• Coordinate with the after-sales service team to ensure customers receive excellent post-purchase support.
• Maintain comprehensive knowledge of fleet vehicle features, benefits, and specifications.
• Conduct product presentations and demonstrations for potential clients.
• Stay updated on new product launches and technological advancements in the automotive industry.
• Ensure 100% test-drive offered to all customer with proper documentation.
• Comply with review document checklist as per the process and ensure that necessary documents have been submitted to the relevant department.
• Take necessary actions on customer concerns (internal/external) to improve operational ease and customer satisfaction.

Required skills to be successful

• Excellent communication skills.
• Strong negotiation skills.
• Customer-focused.
• Problem solving skills.